Answers to the most frequently asked pre-sales questions
Is there any advantage to ordering the software on USB as opposed to the Download Delivery option?
You would probably want to order the USB version if the purchase is a gift for someone.
Another reason is if you have low-speed or non-existent Internet in your location. For example, our StampManage Deluxe would require over 7GB of downloads and that is an issue for some customers.
Using the USB as a backup is not really an advantage as you can always download the program again from the link provided in your order email.
Another reason is if you have low-speed or non-existent Internet in your location. For example, our StampManage Deluxe would require over 7GB of downloads and that is an issue for some customers.
Using the USB as a backup is not really an advantage as you can always download the program again from the link provided in your order email.
If we buy the download version and our computer’s hard drive becomes corrupted, will we be able to reinstall the software from your server or can we save the downloaded packet to a USB for future reinstallation?
Yes, you can download the version you purchased directly the from the same link you will get in post order email. No extra charges. You can easily save any downloaded install files to a USB or other external drive.
Will your Software work on an Apple Mac computer? Or the iPhone / iPad?
We
have released CoinManage For the Mac in January 2019. Available for $34.99 at the Mac App Store
For our other software..It is usually possible to run the program by using a PC emulator for the Mac called Parallels. See www.parallels.com for more information. Please download the demo for the program you are interested in purchasing to make sure it will work on your Mac + Parallels configuration.
We do not currently offer any applications for the iPad or iPhone.
For our other software..It is usually possible to run the program by using a PC emulator for the Mac called Parallels. See www.parallels.com for more information. Please download the demo for the program you are interested in purchasing to make sure it will work on your Mac + Parallels configuration.
We do not currently offer any applications for the iPad or iPhone.
Can I put the software on my desktop and on a laptop for
traveling? Can I move the data between -- using backup for
example?
Yes you can install and use the
software on more than one computer. With a purchase of: HomeManage,
CoinManage, CurrencyManage or StampManage you will receive an activation
code that works on up to 2 computers.
Our AssetManage software purchase is licensed by computer. So the 1 user license will work on 1 computer, the 2 user license will work on 2 computers, etc..
To move data between the computers, you can either:
a) backup the data to a ZIP file (FILE > BACKUP DATABASE)
b) Take the most recent backup ZIP file (FILE > MANAGE BACKUP FILES)
c) copy the ZIP file to the new computer and use (FILE > RESTORE) on the target machine to load the data and images you were working with.
Another way to share data between 2 machines is to set the Data Directory to a folder on a portable external hard drive. Then move the portable hard drive between the 2 machines. HomeManage is a single user program that can also be used in the manner described above.
Use our AssetManage software for multi-user capabilities as well as many additional features.
Our AssetManage software purchase is licensed by computer. So the 1 user license will work on 1 computer, the 2 user license will work on 2 computers, etc..
To move data between the computers, you can either:
a) backup the data to a ZIP file (FILE > BACKUP DATABASE)
b) Take the most recent backup ZIP file (FILE > MANAGE BACKUP FILES)
c) copy the ZIP file to the new computer and use (FILE > RESTORE) on the target machine to load the data and images you were working with.
Another way to share data between 2 machines is to set the Data Directory to a folder on a portable external hard drive. Then move the portable hard drive between the 2 machines. HomeManage is a single user program that can also be used in the manner described above.
Use our AssetManage software for multi-user capabilities as well as many additional features.
How often is StampManage, CoinManage,
HomeManage or CurrencyManage updated? What are the
costs involved.
StampManage, HomeManage and CoinManage:
We update the program every 2-3 months with new data, values and program features. The updates are free if you are a customer of the most recent version.
We release a major new update to the software every year that is not free. You can upgrade for 19.95-39.95 depending on what version you have and whether you want to download or receive the upgrade on USB.
It is not mandatory to upgrade each year, you can skip years and catch up later with no penalty. Or you can continue using the version you have for as long as you want.
CurrencyManage is updated once every 18 months with an occasional free update for current customers.
We update the program every 2-3 months with new data, values and program features. The updates are free if you are a customer of the most recent version.
We release a major new update to the software every year that is not free. You can upgrade for 19.95-39.95 depending on what version you have and whether you want to download or receive the upgrade on USB.
It is not mandatory to upgrade each year, you can skip years and catch up later with no penalty. Or you can continue using the version you have for as long as you want.
CurrencyManage is updated once every 18 months with an occasional free update for current customers.
Does StampManage Deluxe contain the same data as the Canada or USA only versions? Does CoinManage Deluxe contain the same data as the UK, Canada or USA only versions?
The answer to both questions is yes. For example, there is no difference in the USA stamp database between the StampManage Deluxe or StampManage USA versions.
Does your software work on HP Chromebook computers/laptops.
Our software will not run on HP Chromebook computers/laptops. These systems only run Web applications.
I have been using the demo and noticed xxxx. If I purchase the full version will this still be the case?
The demo versions of our software work exactly like the full version except the Internet Backup / Restore is disabled.
Of course they also have the 30 day limit.
The database / images in the trials are exactly the same as the full version. So for example, if you are using the StampManage Deluxe trial and notice no image or data for a particular variety, it will be the same if you purchase the product.
The database / images in the trials are exactly the same as the full version. So for example, if you are using the StampManage Deluxe trial and notice no image or data for a particular variety, it will be the same if you purchase the product.
I am still using Windows XP/Vista. Does your software work on Windows XP or Vista.?
We use Microsoft Development tools to create our products, they have discontinued support for Windows XP and Vista. Thus, our software is no longer compatible with these operating systems.
I want to order by Check/Money Order
To pay be check or money order, send
payment to:
Liberty Street Software, 1477 Mississauga Valley Blvd. Suite 409, Mississauga, ON L5A 3Y4 Canada
If paying by money order, please make sure the money order can be cashed in Canada. Some money orders will state "Only valid in the United States and Possessions" We cannot cash these types of money orders.
Liberty Street Software, 1477 Mississauga Valley Blvd. Suite 409, Mississauga, ON L5A 3Y4 Canada
If paying by money order, please make sure the money order can be cashed in Canada. Some money orders will state "Only valid in the United States and Possessions" We cannot cash these types of money orders.
I have been using a competitor's product. Can I import my data from that program into your's?
Our HomeManage home inventory
program lets you import data from an Excel Spreadsheet,
Access data file or CSV file.
Our StampManage, CoinManage and CurrencyManage products do not allow importing from another application. "Mapping" a database from another program to ours is extremely difficult and error-prone. Some of our major competitors use obsolete or encrypted data files, make the process even more difficult if not impossible.
Our StampManage, CoinManage and CurrencyManage products do not allow importing from another application. "Mapping" a database from another program to ours is extremely difficult and error-prone. Some of our major competitors use obsolete or encrypted data files, make the process even more difficult if not impossible.
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